New for patients
Secure text messaging with Klara
Getting in touch with us is easier than ever. Text our Physician and Urgent Care clinics directly — no app, and no password for most conversations.
Standard message and data rates may apply
What you can text us about
Most everyday requests can be handled by text, without waiting on hold.
Schedule or change appointments
Book, reschedule, or cancel a visit.
Ask non-urgent medical questions
Get answers from your care team.
Request medication refills
Send a refill request in seconds.
Receive appointment reminders
Reminders arrive right in your texts.
Complete forms electronically
Fill out paperwork before you arrive.
Communicate with your care team
One thread, everyone in the loop.
How it Works
STEP 2
Send us a text
Tell us what you need in your own words — no forms or portals.
STEP 3
We reply during clinic hours
Our staff picks up the conversation and follows up in the same thread.
Please note
Klara is not monitored 24 hours a day. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
Common questions
Do I need to download an app?
No. Most conversations happen through regular text messaging — no app and no password required.
Which clinics use Klara?
Secure text messaging is available for our Physician and Urgent Care clinics.
Is texting secure?
Yes. Klara is built for healthcare communication and keeps your information protected.
How quickly will I hear back?
Our team responds during regular clinic hours. Klara is not monitored around the clock, so please call 911 for emergencies.
Can I still call the clinic?
Absolutely. Texting is an added option — phone and in-person visits work exactly as before.